National Psychosocial Support Measure

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Primary Health Tasmania is funding services to improve the mental health of Tasmanians with severe mental illness who are not eligible for the National Disability Insurance Scheme (NDIS).

In March this year, Baptcare was announced as the provider of these new services following an open tender process. More information is available on our website here.

Ahead of tendering, Primary Health Tasmania consulted with a range of stakeholders to inform the need and service design of the NPS Measure in Tasmania. These included consumers, carers, social service and mental health providers and general practitioners.

Keep reading for more information about our consultation process.

How we consulted

Consultation was carried out here on www.engagepht.com.au which included four online services for carers, consumers, general practitioners, social service and mental health providers. Direct face-to-face and phone interviews and forums were also conducted by an external consultant. A total of 103 stakeholders provided feedback.

Key themes our consultation identified

Analysis of the feedback received during the consultation process identified the following key themes:

  • psychosocial support needed is missing from the current system
  • length of psychosocial support
  • families
  • transport
  • access
  • flexiblity
  • workforce
  • NDIS
  • CALD clients
  • communication strategy

For more information refer to the consultation summary available here or via the Document Library.

What is the NPS Measure and psychosocial support?

The NPS Measure is designed to provide psychosocial support services for people with a severe mental illness that reduces their psychosocial functioning, but who aren’t eligible for assistance under the NDIS.

These individuals may not be eligible for the NDIS because their illness is irregular or isn’t associated with a significant psychosocial disability at a level that would qualify for the NDIS.

When we talk about psychosocial support we mean things like:

  • develop social skills and friendships
  • build family relationships
  • manage daily living
  • managing money
  • find and look after a home
  • develop work skills and goals, including volunteering
  • support with educational and training goals
  • stay physically well, including exercise
  • support with drug, alcohol and smoking issues
  • build broader life skills including confidence and resilience.

Who is the NPS Measure for?

The NPS Measure is for a group of people who:
  • have a severe mental illness and a resulting level of reduced psychosocial functional capacity
  • are not eligible or assisted by the NDIS (possibly due to the episodic nature of their illness)
  • are not currently clients of existing community mental health programs such as Partners in Recovery (PIR),
    Day to Day Living (D2DL) and Personal Helpers and Mentors Service (PHaMs)
  • due to the episodic nature of their illness, would benefit from some short-term, targeted psychosocial support
    at particular points in time.



Important note: The survey feedback period has now closed. The consultation summary is now available here or via the Document Library.

Primary Health Tasmania is funding services to improve the mental health of Tasmanians with severe mental illness who are not eligible for the National Disability Insurance Scheme (NDIS).

In March this year, Baptcare was announced as the provider of these new services following an open tender process. More information is available on our website here.

Ahead of tendering, Primary Health Tasmania consulted with a range of stakeholders to inform the need and service design of the NPS Measure in Tasmania. These included consumers, carers, social service and mental health providers and general practitioners.

Keep reading for more information about our consultation process.

How we consulted

Consultation was carried out here on www.engagepht.com.au which included four online services for carers, consumers, general practitioners, social service and mental health providers. Direct face-to-face and phone interviews and forums were also conducted by an external consultant. A total of 103 stakeholders provided feedback.

Key themes our consultation identified

Analysis of the feedback received during the consultation process identified the following key themes:

  • psychosocial support needed is missing from the current system
  • length of psychosocial support
  • families
  • transport
  • access
  • flexiblity
  • workforce
  • NDIS
  • CALD clients
  • communication strategy

For more information refer to the consultation summary available here or via the Document Library.

What is the NPS Measure and psychosocial support?

The NPS Measure is designed to provide psychosocial support services for people with a severe mental illness that reduces their psychosocial functioning, but who aren’t eligible for assistance under the NDIS.

These individuals may not be eligible for the NDIS because their illness is irregular or isn’t associated with a significant psychosocial disability at a level that would qualify for the NDIS.

When we talk about psychosocial support we mean things like:

  • develop social skills and friendships
  • build family relationships
  • manage daily living
  • managing money
  • find and look after a home
  • develop work skills and goals, including volunteering
  • support with educational and training goals
  • stay physically well, including exercise
  • support with drug, alcohol and smoking issues
  • build broader life skills including confidence and resilience.

Who is the NPS Measure for?

The NPS Measure is for a group of people who:
  • have a severe mental illness and a resulting level of reduced psychosocial functional capacity
  • are not eligible or assisted by the NDIS (possibly due to the episodic nature of their illness)
  • are not currently clients of existing community mental health programs such as Partners in Recovery (PIR),
    Day to Day Living (D2DL) and Personal Helpers and Mentors Service (PHaMs)
  • due to the episodic nature of their illness, would benefit from some short-term, targeted psychosocial support
    at particular points in time.



Important note: The survey feedback period has now closed. The consultation summary is now available here or via the Document Library.

  • CLOSED: The feedback period has now closed.

    If you are a carer please provide your feedback by doing this short survey. Your answers are anonymous and you do not have to respond to all questions.

    Carer: carers provide unpaid support to a family member or friend who needs assistance. They may care for a person who is frail or aged, someone with a disability, chronic or mental illness, or someone recovering from an illness or accident.

    Complete Form
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  • CLOSED: The feedback period has now closed.

    If you are a consumer please provide your feedback by doing this short survey. Your answers are anonymous and you do not have to respond to all questions.

    Consumer: a person who has either used, currently uses, or could use a mental health service.

    Complete Form
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  • CLOSED: The feedback period has now closed.

    If you are a general practitioner please provide your feedback by doing this short survey. Your answers are anonymous and you do not have to respond to all questions.

    Complete Form
    Share on Facebook Share on Twitter Share on Linkedin Email this link
  • CLOSED: The feedback period has now closed.

    If you are a social service and mental health provider please provide your feedback by doing this survey. Your answers are anonymous and you do not have to respond to all questions.
    *Feel free to share the survey link with consumers and carers known to your service

    Social service provider: social service providers are a range of public services provided by the government, private, and non-profit organisations.
    Mental health service provider: a person, partnership or professional corporation comprised of appropriately licensed person, e.g. certified substance abuse counsellors, clinical psychologists, clinical social workers, licensed substance abuse treatment practitioner, licensed practical nurse, marriage and family therapist, mental health professional, physician, professional counsellor, psychologists, registered nurse, school psychologist, or social worker.

    Complete Form
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Page last updated: 20 Jul 2020, 12:43 PM